Urban delivery in Nairobi

Keep the city move on schedule.

Same-day and scheduled delivery across Nairobi by rider, van or truck, for documents, parcels, store transfers and time-sensitive business orders.

UrbnBox motorbike courier in Nairobi traffic

The right vehicle for the size and speed of the job.

Tell us what you are sending and where. We match the vehicle to the load, so you do not pay for a truck when a rider will do.

Documents, parcels and e-commerce orders

Rider

The fastest option for urgent point-to-point work across the city.

Multi-carton orders and shop restocks

Van

For larger orders, more stops on one route, or loads a rider cannot carry.

Palletised stock and branch runs

Truck

10-tonne dry trucks for bulk moves, and a 3-tonne refrigerated truck for cold drops down to -18°C.

How quoting works

Send the pickup, drop-off and load. You get a fixed price before the vehicle is dispatched.

  • One price per trip, confirmed before pickup
  • Recurring routes on one rate card
  • The rate you are quoted is the rate you pay

What every delivery includes

  • Pickup and drop-off coordinated with both sides
  • Live tracking until drop-off; GPS on every truck
  • Status updates on the way
  • Drop-off confirmed and logged as proof of delivery
UrbnBox driver handing cartons to a Nairobi shopkeeper

One delivery or every week

Book one drop, or put your routes on a schedule.

Shops and individuals book a single delivery with pickup, drop-off and a price up front. Businesses that move stock between warehouses, branches and customers every week can schedule deliveries or reserve vehicles for set days.

Common questions

Can I book a single delivery in Nairobi?

Yes. Shops and individuals can book one delivery across Nairobi, from a parcel or a few cartons up to a truckload. Set pickup and drop-off, and the price is confirmed before pickup.

How is Nairobi delivery priced?

Send the pickup, drop-off and load, and you get a fixed price before the vehicle is dispatched. Businesses with recurring routes get one rate card, so every run is predictable.

Which vehicle will carry my delivery?

We match the vehicle to the load: a rider for documents, parcels and e-commerce orders, a van for multi-carton orders and shop restocks, and a truck for palletised stock or larger branch runs.

Can I track the delivery?

Yes. You can follow the vehicle until drop-off, and every truck reports its position over GPS through our transport management system. Each drop-off is confirmed and logged.

Do you deliver chilled or frozen goods in Nairobi?

Yes. Our 3-tonne refrigerated Isuzu ELF runs mostly inside Nairobi for smaller cold drops and top-ups, and holds loads down to -18°C.

Can we set up recurring deliveries?

Yes. Businesses can schedule deliveries or reserve vehicles for set days each week. Share the routes and volumes and we plan the capacity.

Good fit for

Parcels, store transfers and urgent business orders.

Send the pickup, drop-off, load and timing. We reply within one business day.

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